You built the business. We'll build the system.
NorthSmith builds AI automation and internal tools for operations-heavy businesses. We're not consultants working from the outside — we run a 13-property rental portfolio, and every system we sell removed real hours from it before it was ever sold to anyone.
Built on efficiency · Proven in production · Measured in hours
Software that removes the work, not software that tracks it.
Most operations tools give you a nicer place to do the same manual job. We're interested in the jobs that stop needing a person at all.
AI & workflow automation
Reconciliation, reporting, pricing, messaging, scheduling — running on a schedule without anyone opening a spreadsheet. Wired directly into the systems you already pay for, so nothing has to be replaced to start.
Internal tools & dashboards
Custom applications shaped around how your team actually operates, instead of bending your process to fit someone else's product. Permissioned, fast, and deployed on infrastructure that costs almost nothing to run.
Operations efficiency audits
We map where the hours actually go, then remove them. The answer is often not more software — it's fewer handoffs, fewer re-entries, and a smaller number of systems that talk to each other properly.
A thousand hours had to come off something real first.
Haze Retreats — our own short-term-rental portfolio across Northern and Southwest Michigan — is where all of this is built, broken, and hardened before it goes anywhere near a client.
A 13-property portfolio operated by automation rather than headcount.
Guest messaging, dynamic pricing, cleaning dispatch, owner statements, payout reconciliation and review management all run as scheduled workflows. When something fails it raises an alert to a monitored inbox — rather than being discovered at month end, by hand, in a spreadsheet.
NorthSmith CleanOps
A cleaning-operations platform for short-term-rental managers and the cleaning companies they work with — leaner and cheaper than the incumbents, because it only does the job it was built for.
- Three roles — operator, cleaning company, crew — each with their own view
- Tenant isolation enforced in the database, not just the interface
- Charge rate and pay rate tracked separately, never derived from each other
- Mobile-first, because the crew is never sitting at a desk
interface preview
Tell us where the hours go.
If your team re-enters the same data in three systems, or someone loses a day each month building a report, that's the conversation worth having. No pitch deck — just a look at your actual process.
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